Question 1

❓ What products does BanJara sell?

Accepted Answer

BanJara offers premium modern home decor products including designer plant stands, full-length mirrors, and thoughtfully designed interior accents.

Question 2

❓ Does BanJara ship across India?

Accepted Answer

Yes, BanJara ships across India. Delivery timelines depend on your location and are mentioned in our Shipping Policy.

Question 3

❓ How long does delivery take?

Accepted Answer

Orders are usually delivered within 3–5 business days in metro cities and 5–8 business days in non-metro locations.

Question 4

❓ Does BanJara accept returns or refunds?

Accepted Answer

Refunds or replacements are accepted only if the product is received damaged, defective, or incorrect, and must be reported within 48 hours of delivery.

Question 5

❓ Why is an unboxing video required for refunds?

Accepted Answer

An unboxing video helps verify transit or manufacturing issues and ensures a fair and transparent resolution for both customers and BanJara.

Question 6

❓ Can I cancel my order?

Accepted Answer

Orders can be cancelled before dispatch. Once shipped, cancellations are not possible.

Question 7

❓ Are BanJara products handmade?

Accepted Answer

Some BanJara products involve handcrafted processes or natural materials. Minor variations are part of the design and not considered defects.

Question 8

❓ Are BanJara products suitable for gifting?

Accepted Answer

Yes, BanJara products make thoughtful gifts for housewarmings, weddings, birthdays, and festive occasions.

Question 9

❓ How can I contact BanJara?

Accepted Answer

You can reach BanJara at 4xlabs.studio@gmail.com ()for any order or product-related queries.

FAQ